Frequently Asked Questions
Q: What areas do you service?
We service the Greater Toronto Area, particularly Vaughan, Simcoe County, Etobicoke, Mississauga, and Toronto. If you're not sure if we cover your venue, give us a shout!
Q: What experience do you have with events?
We come from a long history of 10+ years project/event managing for large fortune 500 companies. Some of our past clients include: Rogers, Fido, Dyson, New Balance, Canon, and Google. Client Service is our top priority!
Q: Are you able to provide proof of insurance?
Yes! We are fully insured with a $1,000,000 liability across Canada and are able to provide proof for any venues.
Q: What printers do you use?
We use top of the industry DNP DS-RX1HS Dye Sublimation Printer. Which produces some of the fastest, best quality photos. This also means you can instantly touch the photo without fear of damaging the image.
Q: Is the setup and teardown included?
Yes! We take care of everything and coordinate with you or your planners to ensure a smooth event flow. From transportation, wire tape, power sourcing, layout of the event etc. we bring everything needed and we've got you covered!
Q: How long do you need for setup?
Varies on the venue, but on average our team can setup and do a dry run within 45 minutes.
Q: Why do I need a brand ambassador to staff the booth?
We believe in providing your guests with the best experience possible! Our trained team can help navigate your guests efficiently through the experience and ensure the smoothest operation.
Q: Am I restricted to one size of printout for my event?
Absolutely not! We can custom tailor a solution and change between size formats throughout your event and work together to figure out what's the best course of action.
Q: What cameras do you use?
We use Full Frame professional Canon DSLR cameras with continuous LED flash lighting.
Q: How do I retrive my event's photos?
Your guests will be given a printed version on-site. Additionally, we will email you a secure login which will grant you access to view and download all event photos.
Q: Do you do outdoor events?
Yes! We've invested in state of the art electrical power generators that operate at a minimal sound level allowing us to support you anywhere!
Q: Are props included?
Of course! We have a huge selection of props and signs to spice up your guest's photobooth experience. We also have the ability to produce custom branded items (inquire for more details).
Q: How far in advance should I book?
Unfortunately we are subject to availability, we recommend to reach out to us and inquire asap. On average, most of our events are booked minimum 90 days in advance.
Q: How much space does your footprint require?
On average we safely require 10 feet * 10 feet. However, we do have smaller activations available if your tight for space!
Q: How many backdrop options do you have?
We have over 18+ different colors and textures to pick from!
Q: What methods of payment do you accept?
We accept all major creditcards, e transfers, cash or cheque.
Q: Do you require a deposit?
Yes, we require a 50% non-refundable deposit at the time of booking, with the balance due 10 days prior to the event date.